Occoquan Animal Hospital is committed to protecting the privacy and confidentiality of personal information that we collect from our clients and website users. This Privacy Policy explains how we collect, use, and disclose your personal information.
Information We Collect
We may collect personal information from you when you visit our website, contact us through our website or by phone (at 703-491-1400), or use our services. The types of personal information we may collect include:
Name, address, and contact information (phone number and email address)
Pet’s name, age, and medical history
Payment information (credit card or bank account information)
How We Use Your Information
We use your personal information to provide you with veterinary services and to manage our business operations. Specifically, we may use your personal information for the following purposes:
To communicate with you regarding your pet’s medical care
To process payments for our services
To send you reminders for your pet’s upcoming vaccinations and appointments, promotional materials or newsletters (only if you have given us consent to do so)
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
To provide you with veterinary services (e.g., sharing your pet’s medical history with a specialist or referral hospital)
To process payments for our services (e.g., sharing your payment information with our payment processor)
To comply with legal obligations (e.g., sharing your information with law enforcement or regulatory authorities)
Third-Party Websites
Our website may contain links to third-party websites (including but not limited to petdesk.com, yelp.com, Covetrus / Vets First Choice Online Pharmacy, Facebook, Instagram and Google,) which have their own privacy policies. We are not responsible for the privacy practices or content of these websites.
SMS Disclosure
By providing your phone number and opting into our SMS program, you agree to receive text messages from Occoquan Animal Hospital.
Texting Cadence:
Message frequency may vary based on your interaction with our services.
Message and Data Rates:
Message and data rates may apply. These charges are determined by your mobile carrier, and Occoquan Animal Hospital is not responsible for such fees.
Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by replying "STOP" to any message. For questions, please contact us at 703-491-1400.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. However, no transmission of data over the internet can be guaranteed to be completely secure, and we cannot guarantee the security of any information you transmit to us.
Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you become aware that a child has provided us with personal information, please contact us immediately at 703-491-1400.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to review any changes.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at 703-491-1400.